Buyer Solutions Testimonials and Reviews

Home BuyersView Less

We're absolutely elated

“It’s finally sunk in that we’ve purchased our dream home and it’s more than we could have ever imagined for. Words can’t really explain our thanks and gratitude. Your extensive knowledge, guidance, lateral thinking, methodology, dedication, clear communication and honesty has in no doubt enabled us to secure our dream home in a relatively stress free way. Thanks once again, we’re absolutely elated and I’m so excited to launch my home studio business. ”
Charlotte, Brent & Dani
Buyer Solutions saved us $160 000.

“Auction day came along! We were unable to attend the auction, busy in Adelaide! Naturally, we were nervous, but we knew we were in good hands. The property was passed in, perhaps due to Janet’s tactics? Straight after the auction, Janet went in with the vendor and agent and consequently secured the property for $160,000 less than we were going to offer prior to auction and prior to employing Buyer Solutions.”
Katie from Adelaide
Confident we bought our new home at the best price

“"Navigating the real estate market from the disadvantage of being interstate had the potential for being stressful and confusing. This was ameliorated by Janet's expertise. At our first meeting Janet quickly understood our peculiar requirements for a new home and guided us through the process. She represented us at the auction and we are confident that we have bought our new home at the best price." Regards Neil and Murray ”
Neil and Murray, Sydney
Proud Home Owner

“As I am preparing to move into my new home, I am so filled with joy and relief that words fail me. Thank you so much for everything because without you, all this would not be possible…..I am so glad to have engaged your services as your awareness and know-how really helped me secure the home of my dreams. You are so professional … I have no hesitation to recommend you to anyone. ”
James, Proud Owner
We ended up finding the perfect home in the perfect location

“The factors that must be taken into account when scouring the market for that idealized ‘dream’ home – the one that fits all your criteria - are limitless and we were initially overwhelmed by the time-consuming nature of what confronted us. We hoped a buyer’s agent would help us through the haze. From our first conversation with Janet she immediately provided us with the clarity we needed to take those first steps toward reaching our goal. We opted for the Assisted Buying Service, and with her many years of experience, she gave us the support we needed. We were immensely grateful for her inside knowledge and appreciated being made aware of the methods used by real estate agents to hook prospective buyers. Janet’s knowledge, experience and passion for helping her clients are second to none. She always remained forthright and brutally honest in her assessments of the potential homes we identified. Her company’s comprehensive research of the properties we sourced helped us to make crucial decisions and having somebody act on our behalf on auction day was of significant benefit to us. The persistence and self-belief she instilled in us did indeed pay off and the fact that we ended up finding the perfect home in the perfect location is testament to Janet’s principles and integrity as a buyer’s agent. The entire ride with Janet was a lot of fun and we are sincerely grateful to her, and her team, for getting our dream home for us.”
Melissa and Dave, Templestowe
First Home Buyers' Dreams come true with Buyer Solutions

“By securing the house prior to auction, we saved a significant amount of money. We couldn’t have done it without you. ”
Peter and Wendy, first home buyers
Buyers Advocate in Elwood

“I still can’t believe you managed to secure me such an amazing Art Deco in Elwood within my price limit. The way you handled the auction bidding was fantastic. ”
Liz
Honesty, advice and the right price.

“It was your honesty that really impressed me. Buying my first home was a big deal and it was so important to me to have someone in my corner that I knew I could trust. I am very glad I went to that seminar on that wet wintry night. ”
Christine, first home buyer
No hesitation to recommend you..

“One of our close friends suggested Buyer Solutions. At first we were a bit sceptical. Why we didn’t talk to Janet earlier, I don’t know. We have no hesitation in recommending Buyer Solutions, they really remove the stress from what can be a very challenging experience. ”
Jessica and Jason Galea, first home buyers
Thanks for being so helpful and amenable!

“Thanks Janet and thanks very much for your help and timely manner with everything. Thanks for being so helpful and amenable throughout the whole process. It made the process very straight forward for everyone. It's a great apartment and I really appreciate the purchase opportunity. ”
David, South Yarra

Property InvestorsView Less

A terrific sounding board to bounce ideas off..

“Buyer Solutions have worked closely with my business on the purchase of 3 properties. Not wanting to take my focus off my core operating business, I engaged Buyer Solutions to help develop my brief, research the geographical options, do the foot traffic on prospective properties and carry out all the work around identifying the right ones. This included the purchase of property interstate and locally. ….I would have still been on the side line talking about increasing my property portfolio and never having the time to get it done – without Buyer Solutions. Always frank and real communications, close knowledge of the agent games and a terrific sounding board to bounce an idea off. If you want property to be part of your investment portfolio but do not have the time – use Buyer Solutions. ”
Steve
Overseas buying assistance

“It's not easy to buy a property, but when you are overseas with a huge time difference, the effort is taken to a whole different level. I engaged Janet to buy a small investment property for me. She quickly understood my needs and priorities. For the first month, there were almost no options satisfying my criteria, but that then suddenly changed. Janet kept me informed, sent lots of pictures and gave me a number of very good options. She communicated well, promptly answered my questions and I felt that despite being so far away, I had enough information to make a sound and well founded decision. During the whole process, I felt in safe hands and at no time pressured to decide. ”
Katia from Austria
Really positive feedback

“Dear Janet and Kate, I have had really positive feedback on the new tenants from the other owners in my unit block. Thank you for helping me through this process and for getting these tenants into the property.”
Warren, Singapore
The best decision we ever made

“Doubled in value in 4 years. “….following your recommendations was the best decision we ever made. In the last 4 years, capital growth in that area was amazing. We recently sold the property, and we are extremely happy with the outcome. We would not hesitate to recommend your services to friends and colleagues. ”
Serge
One of the best investments we have made

“I bought this block of 4 apartments off market, straight from developer in 1996 and sold in 2010 tripling my money. 14 years, tripled my money. Thank you Janet, this is one of the best investments we have made. ”
Margaret, Developer
Great commercial acumen ... you can't go wrong!

“Janet Spencer and her team at Buyer Solutions provided us with outstanding service, deep market knowledge, great commercial acumen, impressive insight into the housing market, great integrity and strong negotiating skills. With Janet and the team we always felt that they were on our side, protecting our interest and looking for real value. We never once felt pushed as her thorough search of the market, constant visibility and natural warmth gave us complete confidence in what she did for us. We heartily recommend Buyer Solutions for your next investment property you can’t go wrong! ”
Andrea and Jim
We ended up with a property we would have never secured ourselves

“Congratulations on your 10 years of trading and your Australian achiever award...... Both great achievements! …….We are extremely happy with the investment property we purchased last year in St Kilda through Buyer Solutions. Your market knowledge and expertise made the property search most efficient for our limited time. Your advice and support throughout the whole process including property management after purchase was invaluable. ……….It was obvious that you have a great professional reputation within the real estate industry, and because of this we ended up with a property we would never have secured ourselves. The whole process was extremely positive and rewarding. ”
Kate and Tony
Janet took the stress out of searching and buying

“For first time buyers Janet took the stress out of searching, buying and negotiating. It was very reassuring. She gave us great advice for securing a great investment property and we benefited from her experience. We will definitely recommend her to others. ”
Rob and Sally
A small cost for a wealth of gain

“The costs of the services are a small investment into a wealth of knowledge, experience and, most importantly, trust. ”
Scott, from Adelaide
An excellent outcome

“… an excellent outcome was achieved by Buyer Solutions….. Utilizing Buyer Solutions is a great option for people looking to invest in property, but lacking the time and experience required to self manage the process. This is especially the case for those working and living overseas. ”
David from Azerbiajan

Overseas Based BuyersView Less

A wonderful family home for us in the future

“After months of looking by ourselves, we started work with Buyer Solutions, who were just what we needed. Janet and her team took the time to get to know us and exactly what we were looking for….and in a short time helped us find the perfect home. It will be a great investment property in the short term and we believe a wonderful family home for us in the future.”
Andrew and Lisa from Hong Kong
Happy London based investors

“As first time property buyers based in London wanting to purchase an apartment in Melbourne, we chose Janet after interviewing a number of other buyers advocates. We found Janet to always be available to take our calls whenever we had queries. She helped us secure a good investment property in Fitzroy, taking into account as well as managing our specific requirements. The transition to property management was also very smooth. Her team now helps us to manage the property and found us top rated tenants.”
Emma from London
I am thrilled!

“I am thrilled with the investment property Buyer Solutions sourced and purchased on my behalf. During the search that lasted a number of weeks Janet vetted numerous properties each week. She inspected the most promising options and after a thorough appraisal sent through those which she felt may satisfy my high expectations. Being presented with only the most promising prospects saved me a huge amount of time and made the search a joy. Janet's knowledge of the Melbourne property market is exemplary and the properties I was given for consideration were all located in areas with the highest growth areas while being within my budget. It’s often difficult for lay people to estimate the selling price of a property as the price quoted by agents is often well below the actual selling price. This means the buyer can waste a lot of time attending auctions for properties which are out of their price range. Janet's excellent understanding of the market meant that we only bid on two excellent prospects both of which were right on my budget. The service provided by Buyer Solutions made the often time consuming and stressful process of hunting for an investment property a breeze and I couldn't be happier with the outcome. I look forward to a extremely productive and trouble free future relationship having appointed Buyer Solutions to manage my new rental property. Dec 2015”
Hamish F, Portsmouth, UK
It's not easy to buy a property when based overseas...

“"....but when there's a huge time difference, the effort is taken to a whole different level. I engaged Janet to buy for me and she quickly understood my needs and priorities..communicated well and promptly answered all my questions and I felt despite being so far away, I had enough information to make a sound and well founded decision. I felt in safe hands and at no time pressured to decide"”
Katia, D - Investor based in Austria
Gave me an edge over my competition.

“For some time I had intended to purchase a property in St Kilda. Janet frequently found properties through her contacts before they were advertised on the property websites. This gave me an edge over my competition. ”
David from London
The long distance communications worked well.

“The properties you brought forward for consideration all had the features that met our specifications and were screened for being priced at a fair value. The long distance communication via photos, floorplans and ‘non selling agent’ descriptive comments worked well via the internet and phone calls. ”
Bob from Nigeria/USA
Saved me a large amount of stress and time.

“I found the process of buying a property to be highly intimidating and frustrating…..your experience and knowledge with the real estate market, and negotiating skills have helped me in acquiring a property at a good price and saved me a large amount of stress and time.”
Esther from Malaysia
No way we would have ... without Buyer Solutions.

“Being so busy, there is no way we would have made such a stress-free purchase for such a good price in the area we wanted without using Buyer Solutions. ”
J and I Davis, Hong Kong
You found a great property.

“You found a great property that met our requirements and budget range. Plus you identified the property before it went on the open market. We appreciate your assistance in managing all aspects of the property purchase for us, a difficult task to co-ordinate from overseas. ”
Rebecca Peter from Singapore
It truly is everything we wanted and more!

“Thank you for all your help and patience in finding us our perfect home. It truly is everything we wanted and more. I'm glad we stuck at it. I didn't realise there were fruit trees! Bonus! ”
Anna & Darryl, South Korea
Tough job with a tight budget

“"This is the 2nd time Janet helped me to secure a good property. It's a tough job with a tight budget for the area and Janet persevered until we succeed. She did a fantastic job of not only securing the property within my budget, but also saved me at least $20K if I were to do it on my own. She knows exactly the next step and I didn't have to worry about anything. Her persistence and advice definitely helped making my decision, I would highly recommend her services to potential clients."”
Roslyn from Hong Kong

Vendor AdvocacyView Less

Over and above should be the motto at Buyer Solutions.

“Janet Spencer and the team were absolutely meticulous in how they handled the sale of my property, particularly in the selection of the most appropriate and professional agents I could have hoped for in Jellis Craig down to a hands on approach in making sure the photos were perfect. Even though it was a short and sharp three week campaign that I requested, it was executed with outstanding attention to detail and care and through the guidance of Buyer Solutions I had peace of mind all the way through. I would highly recommend anyone use Buyer Solutions for their selling needs.”
Lyndall, Kew
The right agent will make a huge difference

“Selling real estate is never stress free. Selling real estate that is from a family estate is worse. You have to consider all the other beneficiaries. You may also have to manage your own emotions over the loss of a family member, end of an era and in this case what was my family home. Honestly my advice to anyone before they engage an agent, buying or selling is engage Buyer Solutions. Sold Nov 2015”
Mike D, Geelong
Kindness and Understanding and a huge price

“After so many years at the same location I was really concerned Patsy ( Mum) might be enormously stressed by the sales process, but thanks to your kindness and understanding of her requirements she too to the task with great enthusiasm. Once again thank you so much for your help - I was so happy to find Buyer Solutions.”
Ainslee S,
Thank you Buyer Solutions

“SOLD on time for what I wanted. The four apartments all nice and convenient to one buyer.! Thank you Buyer Solutions. ”
Strathelie Nominees
I made over $100 000 more.

“Buyer Solutions gave me the right advice on the best time to sell, how I should prepare the house for sale, marketing and method of sale. I was pleased that because of your advice, I rejected a tempting early offer. In the end, I made over $100,000 more to put towards my next house.”
Kate Johnston, Northcote
Your help and advice were superb

“I sold a property and then purchased a property with much help from Buyer Solutions. Their help, attention and advice were superb – nothing was a trouble for them. I can thoroughly recommend them and their services.”
Pauline , moved from Kew to Armadale
Buyer Solutions succeeds where a local agent failed.

“After a full marketing campaign and auction by a prominent local agent with no success, we had paid approximately $9000 for no result. On first inspection, Buyer Solutions advised us of a realistic selling range and new strategy for achieving a sale. We achieved a more satisfactory result within two weeks. ”
Strathelie Nominees Pty Ltd.

Auction RepresentationView Less

Auction win!

“I just wanted to say a gigantic thank you for helping me win the auction for my new home. I am so glad I chose Buyer Solutions to help me - all your communications and warm and friendly manner helped me through. I will definitely be recommending you! ”
Valerie
I doubt that I would have secured the property I wanted.

“I particularly found the Australian auction representation to be useful – I doubt that I would have been able to secure the property that I ultimately purchased, let alone at the price I paid, if I had been bidding myself.”
Nicholas
Janet acquired the house for a price I was most happy with.

“As I was going to be overseas on auction day, Janet represented me and acquired the house for a price I was most happy with. Had I not used Janet’s services, I am sure I would not have acquired the property. ”
Sam

Buying in Victoria when based in the Country or InterstateView Less

Unlike some real estate agents, you listened to our requirements

“Thanks to your skill and hard work we went from our first meeting to buying at auction, settlement and successful tenanting in less than three months. Unlike some real estate agents, you listened to our requirements. You have guided us well with your timely advice, attention to detail and post sale hints on rental agents and tradesmen. ”
M & J Crameri, Warragul, Victoria
We knew we were in good hands.

““Auction day came along! We were unable to attend the auction, busy in Adelaide! Naturally, we were nervous, but we knew we were in good hands. The property was passed in, perhaps due to Janet’s bidding tactics? Straight after the auction, Janet went in with the vendor and agent and consequently secured the property for $160,000 less than we were going to offer prior to auction and prior to employing Buyer Solutions. ”
K Hunt, Adelaide
The Capital Growth has been amazing.

“We have had our unit in South Yarra for 18 months now and the capital growth has been amazing. We purchased for $185K and the ANZ Bank valued it after 12 months at $245K. We hope to buy another property within the next six months and will once again call on you. ”
Greg from Loy Yang, Victoria
An honest and frank assessment of the market.

“I received an outstanding level of personal service. Janet’s in-depth knowledge and honesty was impressive. There was no slick sales approach, just an honest and frank assessment of the market. Since purchasing, I have seen both my rental return and property value increase. ”
Scott from South Australia

Builders and Developers / CommercialView Less

We would not have bought so well or so quickly..

“Loads of well qualified options when I thought they would be scarce impressed me and proved that being time poor and only being aware of a small sector of the true market place is a developers’ nightmare. We would not have bought so well or so quickly without Buyer Solutions most capable assistance…. Two four unit sites will keep us busy for 12 months but we will be using your services again in 2012.” ”
M Steel, Managing Director, Strathplan Pty Ltd
Diligence, perseverance and expertise

“Thank you for your diligence, perseverance and expertise, all of which we are sure saved us money. The ANZ bank valuation after the purchase came back at $20,000 more than we paid for the property. We may never have found Ballard Street ourselves as it had not been advertised, had no “for sale” boards and was not on the internet. We will certainly recommend your services to our friends. ”
Grioli Renovations
We have enjoyed working with you

“Your advice was comprehensive, confident and well supported by research and your market knowledge. My staff and I have very much enjoyed working with you during the past three years. I look forward to any opportunity to continue our association. ”
Simonds Urban Living – Geoff Elliot, Manager

LifestyleView Less

This is a sure thing.

“This is a “sure thing” a better thing, a better price and with 180 degree beautiful Mt Buller Views, I know we just can’t go wrong. ….. Particular thanks to Janet and Carole for being patient, offering options, being great negotiators and securing our future home for such a great price. ”
Robert, Merrijig

Testimonials

One of Melbourne’s first and most trusted Buyer’s Agents.

Home BuyersView Less

Property InvestorsView Less

Overseas Based BuyersView Less

Vendor AdvocacyView Less

Auction RepresentationView Less

Buying in Victoria when based in the Country or InterstateView Less

Builders and Developers / CommercialView Less

LifestyleView Less

Need a buyers agent?
Contact us now

Quick Enquiry Form

Testimonials

One of Melbourne’s first and most trusted Buyer’s Agents.

Home BuyersView Less

Property InvestorsView Less

Overseas Based BuyersView Less

Vendor AdvocacyView Less

Auction RepresentationView Less

Buying in Victoria when based in the Country or InterstateView Less

Builders and Developers / CommercialView Less

LifestyleView Less

Need a buyers agent? Contact us now

Quick Enquiry Form

Need a buyers agent?
Contact us now