Buyer Solutions scores 99.36% for customer satisfaction
We are very pleased to announce that Buyer Solutions scores 99.36% for customer satisfaction in 2019. The judging process for the 2019 Australian Achiever Awards for Australia’s Real Estate Services category was completed on 12th of June and Buyer Solutions scored a highly recommended 99.36%.
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Now into its twenty-second year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. the awards provide an indication of a well run business where satisfied customers are a sign that a business is healthy, worth of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status can be viewed at https://www.achiever.com.au/categories/.
Some of the comments Australian Achiever received from Buyer Solutions clients are;
“They went absolutely above and beyond and worked tirelessly on my behalf. Their communication was outstanding and nothing was ever too much. I really appreciated that they got in touch with me after I secured the property to make sure I was happy and everything was going well.”
“I have been dealing with Janet at Buyer Solutions for about ten years ow. She found my old house for me and recently found me a new house. She understood exactly what I was after and was always there if I needed advice. She did the necessary research and provided me with information and price guides. She also guided me on how much she thought a property would be worth, so I did not waste my money. I appreciate that she gave me really helpful strategies for acquiring the property I was after.”
“Buyer Solutions work to a very high standard of professionalism and are conscious of delivering a quality service. The team are friendly, energetic and very customer focus.”
For verification of this report, please contact Jody Harwood, Director, Australian Achiever Awards Pty Ltd 0402 045 371, awards@australianachiever.com.au
For independent advice on buying or selling real estate, contact Janet Spencer at Buyer Solutions +61 3 9816 8555 or email jspencer@buyersolutions.com.au
Award Winning Service, Awards & Achievements, Buyers Advocate, REIV Awards for Excellence
+61 39816 8555